The Top IT Services for Non-Technical Teams

The Top IT Services for Non-Technical Teams

As technology continues to advance and integrate into our daily lives, it’s becoming increasingly important for businesses to have reliable IT services in place. However, for non-technical teams, navigating the world of IT can be overwhelming and confusing. Fortunately, there are a number of IT services available that are designed specifically for non-technical teams. In this article, we’ll explore some of the top IT services for non-technical teams.

  1. Cloud Storage Services

Cloud storage services like Google Drive, Dropbox, and Microsoft OneDrive are essential for non-technical teams. These services allow team members to easily store, access, and share files and documents from anywhere, at any time. They also provide a secure backup system that protects important data in case of hardware failure or other disasters.

One of the benefits of cloud storage is the ability to collaborate with team members on projects. Documents can be shared and edited by multiple people at the same time, with changes automatically synced in real-time. This makes it easy for team members to work together, even if they’re in different locations.

2. Project Management Tools

Project management tools are designed to help teams organize and track tasks, deadlines, and progress. They can be especially helpful for non-technical teams who may not have a dedicated project manager or extensive technical knowledge. There are a variety of project management tools available, from simple to complex, depending on the needs of the team.

Trello is one popular project management tool that uses a visual “board” system to organize tasks and deadlines. Asana is another popular tool that offers more advanced features like time tracking and workflow automation. Both tools have user-friendly interfaces and are easy to use, even for non-technical team members.

3. Communication Tools

Effective communication is key to the success of any team, and non-technical teams are no exception. Communication tools like Slack, Microsoft Teams, and Zoom are essential for non-technical teams, as they allow team members to communicate in real-time, regardless of location.

Slack and Microsoft Teams are messaging apps that allow team members to send instant messages, share files, and collaborate on projects. They also offer video and audio calling features for team members who need to have more in-depth discussions. Zoom is a video conferencing tool that allows team members to have virtual meetings and share their screens, making it easier to collaborate and present ideas.

4. Helpdesk Support

Helpdesk support is essential for non-technical teams who may not have the knowledge or resources to troubleshoot IT issues on their own. Helpdesk support services like Freshdesk, Zendesk, and Jira Service Desk offer technical support and assistance for a variety of IT issues.

Freshdesk and Zendesk are helpdesk support tools that offer ticket management systems, allowing team members to submit tickets for IT issues and receive help from the support team. Jira Service Desk is a more advanced tool that offers IT service management, including incident management, problem management, and change management.

5. Cybersecurity Services

Cybersecurity is a growing concern for businesses of all sizes, and non-technical teams are no exception. Cybersecurity services like antivirus software, firewalls, and intrusion detection systems are essential for protecting sensitive data and preventing cyber attacks.

One of the top cybersecurity services for non-technical teams is Norton 360, which offers antivirus and malware protection, a firewall, and a password manager. Another popular cybersecurity service is McAfee Total Protection, which includes antivirus and malware protection, a firewall, and a VPN (virtual private network) for secure browsing.


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